What to Put on Your Home Page: A Checklist for Service Businesses
Your home page has about five seconds to convince a visitor. Here's what it needs, in what order, with examples for tradies, brokers and local service businesses.
Your home page is usually the first page people see, and they decide in seconds whether to stay. It doesn’t need to say everything. It needs to say the right things, in the right order, and make the next step obvious.
Here’s what a home page for a service business should include, from top to bottom.
1. A headline that says what you do and where
The most important words on your website. A visitor should know within five seconds whether you’re what they’re looking for.
Weak: “Excellence in every project.” Strong: “Licensed electricians for homes and businesses across Newcastle.”
Weak: “Your financial future, our passion.” Strong: “Home loans for first home buyers in Western Sydney. Free, no-obligation chat.”
Include your main service and your area. Clever slogans can go elsewhere.
2. A clear main action
Right under the headline, one obvious button for the thing you most want visitors to do: call, request a quote, book a chat, check eligibility. On phones, a click-to-call button that stays visible as people scroll is one of the most effective additions a trade business can make.
Keep it to one main action and, at most, one secondary option. Five equal buttons means none of them get pressed.
3. Instant proof
Straight after the headline, give people reasons to believe you:
- Your Google rating and number of reviews.
- Years in business or jobs completed.
- Licences, accreditations and memberships.
- Logos of builders, brands or organisations you work with.
A short strip of these near the top does a lot of work.
4. Your main services
Show your three to six main services, each with a short line and a link to its own page. Use the words customers use, not internal jargon. “Hot water repairs” rather than “thermal water solutions”.
5. Why choose you
Three or four specific reasons customers choose you over the next business. Specific beats general:
- “Same-day service across the Northern Beaches” beats “fast service”.
- “Fixed quotes before we start, no surprises” beats “transparent pricing”.
- “We’ve helped over 400 first home buyers since 2015” beats “experienced team”.
6. Real work and real people
Photos of your actual work, team and vehicles build trust far more than stock photos. A short gallery or two or three case studies (“Bathroom renovation in Carlingford, finished in 3 weeks”) show customers what to expect.
7. Reviews
A few short reviews with first names and suburbs, or a widget pulling in your latest Google reviews. Choose reviews that mention specific things: punctuality, cleanliness, communication, the result.
8. How it works
For anything more than a quick job, a three or four step outline (call or enquire, quote, job done, follow-up) reduces uncertainty. For brokers and advisers, this is essential: the process is invisible until you explain it.
9. Service areas
List the suburbs or regions you cover, linking to area pages if you have them. It reassures visitors and supports local search.
10. A final call to action
End with the same main action as the top of the page, with a short reassuring line: “Free quotes, usually within 24 hours” or “No-obligation chat, no credit check to enquire”.
What to leave off
- Sliders. Slow, rarely clicked through, and they split your message.
- Long welcome paragraphs. “Welcome to our website” wastes your most valuable space.
- Autoplay video with sound.
- Social media feeds that slow the page and send people away.
- Vague stock photos of handshakes and people pointing at laptops.
- Everything about everything. Detail belongs on service pages.
Home page examples by industry
Tradie: headline with trade and area, call button, rating and licence strip, five services, before-and-after gallery, reviews, service areas, quote form.
Mortgage broker: headline with who you help, “book a chat” and “check your borrowing power” buttons, lender panel and reviews, loan types, how it works, calculator teaser, compliance details in the footer.
Clinic: headline with services and location, “book online” button, practitioners, conditions treated, health fund and referral information, location and hours.
Get it right first time
Every Webralia site is built with this structure in mind, adapted for your industry and your brief, with the main action repeated where it matters and tested on real phones. See how many pages your website needs for planning the rest of the site.
Start your brief and see your new home page before you pay.